How long will it take to process my return/exchange?Updated 2 months ago
Allow up to 30 business days. Please note that it can take 10-20 business days for the parcel to be consolidated and returned by the carrier to our distribution centre. Once the return item(s) arrive back, they are quality-checked after which we can proceed with the refund/exchange.
During busy sale periods, returns may take longer to process. If you have any queries regarding your return please contact us here.